Taming the Temper: How to handle tough clients you can't afford to lose
We all have them - Clients with whom we don't always see eye-to-eye. This can range from minor disagreements to full-scale fights.
As a freelancer, neither you or I can likely afford to lose a client, even if they're difficult. If you find yourself in a situation where you're working with a metaphorical troll, here's how you can keep calm and carry on.
1. Be Confident
Above all else, you're a professional and you should be treated as such. If you want to garner any respect from clients, you need to carry yourself as a professional and have confidence in who you are and what you do.
Provided you do great work and feel you've done well by your client, you have every right to stand up for yourself.
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